This privacy statement was last updated on 07.11.2025 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.
In this privacy statement, we explain what we do with the data we obtain about you via https://www.kvplus.ch. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:
If you have any questions, or want to know exactly what data we keep of you, please contact us.
For this purpose we use the following data:
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
We retain this data until the service is terminated.
For this purpose we use the following data:
The basis on which we may process these data is:
Upon the provision of consent.
Retention period
Upon termination of the service we retain this data for the following period: 12 months.
We only share this data with processors and with other third parties for which consent must be obtained.
Our website uses cookies. For more information about cookies, please refer to our Cookie Policy.
We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.
If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.
We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorised access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.
This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.
We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.
If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:
Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.
If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Data Protection Authority.
KVplus SA
Via Lucomagno 28
6715 Dongio
Switzerland
Website: https://www.kvplus.ch
Email: info@ex.comkv2.ch
Phone number: 004191 872 26 16
This website uses WooCommerce as a product catalog and inquiry system.
Online payments are not available at this time.
While you browse our site, we may collect basic technical information such as:
Products you’ve viewed (to show recently viewed items)
Location, IP address and browser type (used to display prices and estimate availability)
We also use cookies to remember your selected products while you browse and before you send your inquiry.
When you submit a product inquiry form, we collect the data you provide voluntarily, such as your name, email address, phone number and selected products.
This information is used solely to respond to your request and is not shared with third parties for marketing or profiling.
Authorized team members (Administrators and Shop Managers) can access:
The product inquiries you submit, including your contact details and selected items.
This information is used only to provide the requested information and customer support.
Inquiry data is stored only as long as necessary to process your request, and for a maximum of 12 months unless legal or administrative reasons require a longer retention period.
No payment or shipping data is processed or shared.
Basic website analytics and consent data may be processed by third-party tools as described in the other sections of this Privacy Policy.
This website uses the Privacy Suite for WordPress by Complianz to collect and record Browser and Device-based Consent. For this functionality, your IP address is anonymized and stored in our database. This service does not process any personally identifiable information and does not share any data with the service provider. For more information, see the Complianz Privacy Statement.
This website uses the YITH Ajax Product Filter plugin to improve product navigation.
The plugin does not collect or store any personal data.
It processes only technical information necessary to display filtered product results in real time within the website.
